Domestic Shipping Policy
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All orders are processed within 3-5 business days.
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Please allow for additional processing time on weekends and holidays.
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Shipping charges for your order will be calculated and displayed at checkout.
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You will receive an email with your tracking number as soon as your item is fulfilled.
Shipment method |
Estimated delivery time |
Shipment cost |
USPS First Class Package |
3-5 business days |
Calculated by carrier |
USPS Priority Mail |
2-3 business days |
Calculated by carrier |
USPS Express |
1-2 business days |
Calculated by carrier |
*Carrier delivery windows are subject to change at the discretion of the carrier. Ruben Rojas Shop is not responsible or liable for missed delivery windows.
Customs, duties, and taxes
Ruben Rojas Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Ruben Rojas Shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
We ship internationally using DHL. Shipping rates are calculated directly by the carrier at check out.